Once we received your item and checked that there are no signs of use (no makeup stains or damage), we will initiate a refund to you.
Your refund will be processed through the original payment source used and will show in your account in 5-7 days.
You are responsible for paying postage costs for returning your item. Postage costs are non-refundable.
If your item is being returned due to a fault, your return delivery cost will be reimbursed.
We do not accept responsibility for returned items that get lost in the post on their way to us.
If you receive an item that you deem to be faulty, please forward a picture of the faulty product email@example.com. If we agree that the product is indeed faulty, we will refund you or be happy to exchange your order.